Austin did an excellent job cleaning my very loved SUV. We have a 3.5yr old and a 5 month old, there was a lot of mess in the car and he was able to make it look like new. There was one sharpie marker line that he couldn’t get out. He followed up to let me know he found a product that could take it out. I had turned in my car before I could find out if it would work. I will definitely be using Austin again!